Terms and Privacy

Copyright and Trademark Notice

All materials and content on this site, including but not limited to images, illustrations, text, graphics, and video, are the sole property of Madre Loves Objects, Lda. You may not copy, download, modify, publish, or distribute any content without first obtaining written permission from Madre Loves Objects, Lda.

Privacy Policy

Madre Loves Objects, Lda is committed to protect its customer’s personal information. Access to your personal information is restricted to those who are directly in charge of providing products to you.

Shipping and Returns

Shipping Information
We ship our products across the world.

Products in stock are normally delivered within the number of working days shown on the product description. The expected delivery time for an order is set out in the order confirmation. In case of delay in delivery, we will inform you and continue to monitor the order. You may cancel the order if a delivery is delayed for more than 30 days and the delay is not due to you.

Returns & Exchanges
You have the right to request a return of your purchase within 15 days of delivery. You’ll receive the refund for the items you bought, but not for the shipping. After you contact us to request a return you’ll have to wait for our approval. You then have 15 days to return your goods.

We do not provide return labels or cover the cost of returns at this time.

No returned broken products are accepted, so please wrap carefully and safely as some of our products are fragile! The products should be returned along with their original packaging. Enclose a copy of your original invoice and a written description of what you wish to receive as an exchange. We are not to be held responsible for any sold out goods.

Please note: wrap and pack very thoroughly to make sure your returned item doesn't get damaged during shipping.
Costumer Service

For more information please contact us at hello@madre.pt